Ryanair confident in face of UK regulatory action over compensation
Employees of Ryanair wear masks with the picture of Ryanair CEO Michael O'Leary during a protest at the airport in Frankfurt Main, Germany, Sept. 28, 2018. EPA-EFE FILE/ARMANDO BABANI
A Ryanair plane fly over Commerzbank Arena in Frankfurt Main, Germany, Sept. 30, 2018. EPA-EFE FILE/ARMANDO BABANI
Madrid, Dec 5 (efe-epa).- Ryanair Holdings said Wednesday that it is confident UK courts will back its decision not to pay compensation for flight disruption caused by staff strikes, according to report from the Dow Jones Newswires made available to EFE.
The UK's Civil Aviation Authority said earlier it had begun enforcement action against Ryanair after the budget airline refused to compensate customers for disruption caused by a wave of summer walkouts by pilots and cabin crew.
The regulator said Ryanair had rejected compensation claims and terminated an agreement with AviationADR, a CAA approved body for alternative dispute resolution of passenger complaints.
The CAA said that in its view the strikes by Ryanair's staff weren't "extraordinary circumstances" that exempt the airline from paying compensation under European Union law. Customers with pending complaints against Ryanair will now have to wait for the outcome of the CAA's enforcement action.
"Courts in Germany, Spain and Italy have already ruled that strikes are an 'extraordinary circumstance' and EU261 compensation does not apply. We expect the UK CAA and Courts will follow this precedent," Ryanair said.
Ryanair reported a 6 percent drop in profit in the second quarter and cut its full-year outlook, partly due to flight disruption, as well as fuel costs and softer demand.
The airline has since announced a string of agreements with unions in Spain, Belgium, Germany and Italy.
By Adam Clark